Vidahost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 219.

Ongoing Incidents

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cloud issue on our services

Updated Sep 21st, 23:00 BST

FixingSSH/SFTP issues are resolved, however some user might experience slowness while authenticating. "Download failed.: cURL error 6: name lookup timed out" is possible to occur when Wordpress update is triggered. PHPMail may not work correctly on some of the websites. Remote MySQL issue is still being investigated. We appreciate your patience on the matter.

ceres.footholds.net - maintenance and reboot

Scheduled Sep 1st, 23:00 - 23:30 BST

PlannedThe shared server ceres will be rebooted tonight at 11pm after some maintenance work is carried out. This will lead to a short disruption of all related services.

Scheduled Maintenance

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There is no upcoming maintenance.

arrow_backAug 2017

Incidents This Month

Oct 2017arrow_forward

September 26th, 2017

No incidents reported for this day.

September 25th, 2017

No incidents reported for this day.

September 24th, 2017

No incidents reported for this day.

September 23rd, 2017

No incidents reported for this day.

September 22nd, 2017

No incidents reported for this day.

September 21st, 2017

No incidents reported for this day.

September 20th, 2017

No incidents reported for this day.

September 19th, 2017

No incidents reported for this day.

September 18th, 2017

No incidents reported for this day.

September 17th, 2017

No incidents reported for this day.

September 16th, 2017

No incidents reported for this day.

September 15th, 2017

No incidents reported for this day.

September 14th, 2017

No incidents reported for this day.

September 13th, 2017

No incidents reported for this day.

September 12th, 2017
September 11th, 2017

No incidents reported for this day.

September 10th, 2017

No incidents reported for this day.

September 09th, 2017

No incidents reported for this day.

September 08th, 2017

No incidents reported for this day.

September 07th, 2017

No incidents reported for this day.

September 06th, 2017
September 05th, 2017

No incidents reported for this day.

September 04th, 2017

No incidents reported for this day.

September 03rd, 2017

No incidents reported for this day.

September 02nd, 2017

No incidents reported for this day.

September 01st, 2017

No incidents reported for this day.